Customer service

My SkinCeuticals
Member Benefits
Register for a free My SkinCeuticals account today and enjoy these member benefits:
  • Email notifications on special offers, new products and events
  • Professional skincare partner offers and announcement emails
  • Save product info in My Favorites section
  • Saved order content & history for easy reference and re-order
How To Join
Forgot Your Password
Edit My Account
My Favorites
Order History
Unsubscribe From Emails
Security and Privacy
Secure Transactions
Ordering
How To Pay
Sales Tax
Order History
Maximum Purchase Policy
Why are there multiple charges on my credit card?
Shipping
Free delivery
Destinations

Shipping Methods

Canada Post

Expedited
(orders under $100)

Xpresspost

Priority

Delivery Time

2 – 5 business days

1 – 4 business days

1 – 2 business days

Cost

$7.95

$9.95

$14.95

Order Processing
Hazardous Materials & Shipping Restriction
Returns and Exchanges
Problems with an Order
Purchase
Finding the Right Products for You
Searching by Keyword
Find a SkinCeuticals Skincare Professional
What is Diversion?
Why is Diversion Bad?
Are You in Danger?
Who is Diverting Products?
What Can You Do to Help Stop Diversion?
Anti-Diversion Procedures and Policies
Animal Testing