Customer service

We are currently experiencing shipping delays as we are in the process of conducting an annual inventory count at our distribution center. Therefore, our distribution center will be closed from October 18 to October 21. Consequently, orders placed on October 16 will ship between October 22 -23rd and orders placed between October 17 and October 21 will ship between October 23 -25th. We apologize for the inconvenience.

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  • Saved order content & history for easy reference and re-order
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Shipping

RECEIVE YOUR ORDER IN TIME FOR CHRISTMAS*
Place your order before these dates!

 

Expedited
2-5 business days

Xpresspost or Priority
1-4 business days

Northwest Territories, Yukon and Nunavut

December 7

December 11

British Columbia, Alberta, Manitoba, Saskatchewan, NewFoundland and Labrador, New Brunswick, Nova Scotia and Prince Edward Island.

December 10

December 14

Ontario

December 15

December 15

Quebec

December 17

December 17

* Orders placed after December 21 won't ship before December 27.
Orders placed after December 28 won't ship before January 3.

Free delivery
Destinations

Shipping Methods

Canada Post

Expedited
(orders under $100)

Xpresspost

Priority

Delivery Time

2 – 5 business days

1 – 4 business days

1 – 2 business days

Cost

$7.95

$9.95

$14.95

Order Processing
Hazardous Materials & Shipping Restriction
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What is Diversion?
Why is Diversion Bad?
Are You in Danger?
Who is Diverting Products?
What Can You Do to Help Stop Diversion?
Anti-Diversion Procedures and Policies
Animal Testing
Can I cancel my order?
What is the policy regarding the promotions?
 
If you have not found what you are looking for our Customer Service Specialists are available to assist you Monday through Thursday from 8:30am to 5:30pm EST, or Friday from 8:30am to 5:00pm EST. Feel free to give us a call at 1-877-238-8754 or email us by filling out this form.